![]() ![]() Please visit our website for support.” And it hung up on me. Error code 1603." I chatted with QB support about that error, they arranged a callback, and the callback hung up on me after saying, “Sorry we missed you. The Desktop Manager failed (at somewhere around 40%) with a, "Fatal error during installation. Attempting to uninstall it resulted in the message, "The installation was interrupted before QuickBooks could be installed." So I renamed the folder "C:\Program Files (x86)\Intuit\QuickBooks 2020" to "QuickBooks 2020 (old)" and restarted the QuickBooks Desktop Manager. That page had me install the QuickBooks Desktop Manager which told me to uninstall QB 2020 using Windows. Since I can't start QB to install, that page directed me to this page to install from the Internet. This page explains that you now need to use a version with a built-in browser. In case others are experiencing it, here are some breadcrumbs to follow: I saw that somewhere (and it may have been your post), however IE is no longer available as an optional feature (after June 15, 2022, I suspect). I hope you find IE and this fixes your issue. If IE is not in the list, your QB is useless. Scroll looking for IE 11 or earlier, if it is there YAY!Ĭlick on the box for the most recent IE Version ![]() The list will have all the features available on your PC but not turned on. On same screen up the page a little is a box with a "Add Feature" click the boxĬROSS YOUR FINGERS. If you do not see any IE, then it has been disabled (don't worry YET) Look through this screen for IE and whatever version may be there ![]() Middle of page click on "optional features" You must have administrator Priv to do the below fix! Once you're done there is no need to make IE the default, QB just needs to see it on your PC. So lets hope you have not tried this and this fixes your problem. I tried looking for my solve but cannot find it. With the recent updates (this past Saturday) I am not sure if it will still work. I posted a fix to this problem back in February. ![]()
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